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It's no surprise that reviews are crucial to your sales on Amazon. People want to know if your product really is as good as you say, and they're looking for other people to test it and pass the word along. 1. Get notified about negative reviews as early as possible Your response time can definitely help minimize the impact of a negative review, so find a way to be notified ASAP. I cannot emphasize enough that this should be brief. Here's a sample idea of what a response might look like: "We're so sorry to hear about your experience with our {product}. We aim to offer customer satisfaction for all of our customers and will do whatever it takes to take care of you. Please contact us here {link to seller profile page where buyers can "Ask a question"}. Thank you for the opportunity to make this right." Unfortunately most customers that leave reviews do not leave any personally identifiable information and in those cases the best thing you can do is at the very least reply to their review as I've shown you earlier. If you're using Salesbacker, you may have a better chance of finding them if they have left their name. Simply go into your sent emails to the date range in which you suspect they ordered and search for the customer's name. Once you've located their name, you can send a follow up email to the customer. The final method in handling a 1 star review is to keep accumulating positive reviews. By doing this, you'll be moving that 1 star review further and further down the list so that it won't be the first review customers see when they come to your listing. high quality imitation bagscheap michael kors shoulder bags

working on our first blues religion cd together.